Holidays in the South of France

La Chevaline - Terms & Conditions


1 Holiday Price - your quoted holiday price is guaranteed for the agreed letting period once a deposit of 25% of the total rental amount has been received. The deposit is non-refundable and we strongly advise you to insure your holiday as soon as your booking is confirmed. The deposit is payable at the time of booking, with the balance due 8 weeks prior to arrival. Full payment is due if the booking is within 8 weeks of arrival. Prices exclude the local "Taxe de Séjour" which is payable on arrival.

2 Payment Terms - Payment in Euros by electronic transfer into our Bank Account (details included on the Booking Form)

3 Check In/Check Out - we will be as flexible as possible, but normally check in is between 3.00pm and 6.00pm on your day of arrival. Check out on your day of departure is 10.00am, unless by prior arrangement.

4 Changeover Days - Changeover days are on Saturday or Sunday, depending on the accommodation reserved. Other changeover days may be possible, by prior arrangement.

5 Deposit - a deposit of 250.00EUR per gite is added to the final payment. This will be refunded within 10 working days from the end of your stay, less the cost of any breakage/damage/exceptional cleaning (See clauses 7 & 11) and after deduction of any monies owed.

6 Sleeping Capacity - you must include ALL members of your party on the booking form. Under no circumstances may the declared number of guests be exceeded, unless agreed in advance. We reserve the right to deny access to persons not named on the booking form.

7 Care of the Gite - we ask that you respect the property,its contents and all amenities provided. You are requested to dispose of all foodstuffs on your departure and to leave the gite in a clean condition. We reserve the right to charge a one off cleaning charge of 75.00EUR to cover any exceptional cleaning requirements at the end of your stay.

8 Electricity, Gas and Water - the cost of electricity, gas and water is included in your rental charge. 

9 Linen - all gite linen is included in your rental charge. Towels for use around the swimming pool are available for hire. We ask that gite towels are not used outside of the gite.

10 Swimming Pool - the pool is normally open from June to mid September, between the hours of 10.00am and 8.00pm. Parents are responsible for the supervision of their children using the pool area. Children under the age of 12 years must be supervised by an adult at all times. There is no life guard on duty.

11 Barbeques - each gite is equipped with a barbeque which for safety reasons should only be used in the designated position. Barbeques should be cleaned before leaving or a cleaning charge of 15.00EUR will be deducted from the deposit. (See clause 5)

12 Code of Conduct - we want our guests to enjoy a relaxing and enjoyable time at La Chevaline. We therefore will view anti-social behaviour very seriously, and in extreme circumstances, we reserve the right to terminate rental bookings with immediate effect and no refund.

13 Animals - Animals are not allowed on site

14 Cancellation - if you cancel your booking with us, the following payments will become due :

      Within 8 weeks of arrival - 100% of rental amount
      Between 8 and 12 weeks of arrival - 50% of rental amount
      More than 12 weeks of arrival - Deposit forfeited.

If we have to cancel your booking, any monies paid will be refunded in full. We shall try and find you alternative accommodation, but will assume no further liability.